Improving patient flow starts with getting patients into the hospital and Medical Office Building for their appointments on time.
Hospital Valet Parking from Avascend
For hospitals of all types and sizes, Avascend is redefining valet parking.
Ultimately, the first impression of a patient or guest is critical to one's total hospital experience. Valet parking is less about cars and more about people, when you place Hospitality Specialists trained to focus on improving the hospital experience at the front door. Avascend's Hospitality Specialists provide a professional appearance, a warm smile, a helping hand to open doors and retrieve equipment, kind words, an escort to the hospital entrance, directions within the hospital, and a genuine thank you. These are just a few of the guest touches that come with valet parkers "redefined" as Hospitality Specialists.
With parking constraints, caused by construction or simply caused by far-from-the-entrance surface lots, valet parking allows patients and guests quick access to the hospital, thus improving patient flow by allowing patients to get into the hospital for their appointments on time. This quick access at multiple hospital entrances is a perfect opportunity to leave a lasting first impression with patients and guests, optimizing patient flow and improving patient and guest satisfaction scores.
At Avascend, our success is not only measured by the number of cars we park and retrieve, but by the number of, and nature of touches we can use to improve the total hospital experience of your patients and guests.