Avascend concierge attendants help hospital employees balance life's demands so they can focus on the more important issue of the healing process.
Maintaining a high level of employee satisfaction and quality of life are critical component in becoming a leader in both employee loyalty and patient satisfaction. Fully committed employees, physicians, and nurses will have a more positive impact on the patient and guest experience.
Avascend's Concierge Service is designed to directly benefit the valuable and hard working hospital employees and professionals by easing the stress of day to day tasks and allowing more time and energy for patient care and quality family time. Our Concierge professionals will do whatever they can, whenever possible, to complete a request in a timely and accurate manner for an employee, doctor or nurse.
Requests could include:
- Dropping off or picking up dry cleaning
- Securing vehicle maintenance
- Arranging flight or hotel accommodation
- Making dinner reservations
- Running personal errands
- And other miscellaneous requests
Avascend's Concierge Services are also available for use by guests and hospital visitors. This service can be especially valuable in or near an acute care department where injury or illness interrupted the life of a patient and his or her family. Tasks left undone or arrangements for family members can be an additional worry and point of stress. We recognize that a hospital experience is often traumatic and time-consuming for everyone involved. So helping to manage daily responsibilities is one vital way we can help improve the patient experience.
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